Thank you for shopping with Naturo Health.

We strive to provide the highest quality organic personal care and wellness products to our customers. As our products are natural, personal-use items, we do not accept returns or process refunds for most categories.

Exceptions – Diapers Only

Returns are applicable only for damaged diaper products under the following conditions:

• The return request must be initiated within 24 hours of receiving the product.
• A clear unboxing or damage video must be recorded and shared with us via WhatsApp for verification.
• Once verified, we will process a replacement or refund as applicable.

Please note:

• We do not accept returns for herbal soaps, shampoos, lotions, oils, or other personal care items due to hygiene and safety reasons.
• Products returned without prior approval or shared evidence will not be eligible for refund or exchange.

For diaper return requests and support, contact us on WhatsApp click : Whatsapp Chat

Thank you for your understanding and continued support.

With warmth,

The Naturo Health Team